I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Due to the nature of the majority of my work, and the typical amount of business that comes through my shop, wholesale items are not available.
Please contact me before placing an order should you desire customizations not outlined or offered in any particular listing.
During the Christmas holiday season, I can quickly become VERY busy; typically putting in 12 hour days in order to make holiday shipping deadlines.
Please plan ahead - I begin taking Christmas orders in late August, but due to workload, I will close the shop to further made-to-order requests the first week of December. Ready to ship items remain listed and ship as stated in their listing.
In the case of any custom or Made To Order item, I try very hard to meet the listed production/ship time for the listed item. However, I am a one-man shop, and the handcrafted nature of the work, particularly during busy periods, can cause delays. If you require your item by a specific date, please inquire first. I do not rush the work, as I want each piece to be exceptional and worthy to the person purchasing it. Thank you for your patience and understanding, and of course, your patronage!
Jan 9, 2021
Seller did beautiful work, and went above and beyond with our personalization request. We would happily buy from him again.
Sep 3, 2020
this is so beautifully done, and my husband absolutely loves it.
Nov 29, 2019
The seller who created this Jorvik pan pipe went above and beyond what I ever expected. It is beautiful...the craftsmanship superb. This was a custom ordered piece. Jack was great to work with and answered all my question along the way. I can tell he put his heart into this project. I have already started to try and figure out how to play this but have a ways to go for sure. Already this little instrument is very dear to me. This little panpipe has spiritual energies for me too. ...Just imagining my Viking ancestors playing it. I couldn’t be any happier. And if I ever have a project like this, IGNITEDArtsDesigns will be who I go to. I wish I could send a photo but I don’t know how....sadly. Jenny
Oct 21, 2019
I’ve been just about speechless since I received this item or rather piece of art. It’s more detailed and beautiful than I can say or a picture can capture. I find myself taking it out multiple times per day to gaze upon it and give it a go. Sounds almost as beautiful as it looks. Thank you!!!